Bierton and Chilterns Crematoria

Is it possible to reduce costs and administrative burden by blending two websites into one? Our web development skills provided the solution and improved the visual appeal, functionality and navigation of this Buckinghamshire Council site.
Bierton and Chiltern Crematorium Website mock up on laptop

Overview

Bierton and Chiltern Crematoria are part of the Buckinghamshire Council. We have developed Buckinghamshire Council microsites since 2015, and their Digital Team approached us with a new challenge in March 2023. To help them cut costs, our brief was to combine both Bierton and Chilterns websites into one updated, easy to navigate website.

Challenge

Buckinghamshire Council recognised that having two crematorium websites generated unnecessary administration. Furthermore, the sites were hosted on a platform that was expensive and difficult for the internal team to manage. The user experience was poor, as information was scattered, the sites were hard to navigate, and the design was neither visually inviting nor accessible. As a result, it was hard for them to be competitive.

Solution

We designed an accessible, informative and easy to navigate website that helped to give them a competitive edge in the market. To reduce admin time and costs, we combined the two sites and created a splash screen for the new domain. This aided navigation to the chosen crematoria, so each had its own identity and appeared separate, even though they were on the same URL.

To further differentiate the two crematorium sites, we used custom built WordPress themes and our advanced web design skills, to design unique page elements, separate colour schemes and two sets of navigation. Fortunately, the Digital Team shared their extensive user research to inform our decisions on navigation and design. This enabled us to provide the perfect user experience that was tailored to their audience.

We provided a secure, green hosting solution for the site and led training sessions as post-launch support. The website admins can now edit with confidence. The entire process was smooth due to excellent collaboration and regular meetings to work on the project.

Results

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Rebranding 

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Accessible design 

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Responsive design   

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Training and support

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Web hosting 

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Domain management 

I’m so pleased what the team at Framework Digital have managed to do with our website.
We have already had many positive responses to the new website.

Stephanie Young – Business Development at Buckinghamshire Council

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